TERMS & CONDITIONS

Madras Tarkaari

Please read these Terms of Service carefully before using our website or services.

Effective Date: January 2026 Last Updated: January 2026

Agreement to Terms

By accessing or using Madras Tarkaari ("MT", "we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you must not use our website, mobile application, or services.

Quick Summary

  • Use services responsibly and legally
  • Orders are subject to availability and delivery constraints
  • We protect your privacy (see Privacy Policy)
  • We may update these Terms at any time

Use of Services

You agree to use our services only for lawful purposes and in compliance with applicable laws, rules, and regulations.

  • You must provide accurate contact & delivery information
  • You must not misuse, hack, exploit, or reverse-engineer the website/app
  • You must not create fake orders or fraudulent transactions
  • You must not upload harmful content, viruses, or scripts

Accounts & Security

If you create an account, you are responsible for maintaining the confidentiality of your account information.

  • Keep your login credentials safe
  • Notify us if you suspect unauthorized access
  • We may suspend suspicious accounts for security

Important: You are responsible for all activities that occur under your account.

Orders, Pricing & Payments

  • Prices may change depending on market availability
  • Orders are confirmed after successful payment / confirmation
  • We reserve the right to cancel orders in case of stock unavailability
  • Payment processing is handled securely via trusted payment gateways

Note: In case of incorrect pricing or technical error, we may contact you for confirmation or cancel the order.

Delivery & Returns

  • Delivery timing depends on distance, traffic, and order volume
  • Provide correct address details to avoid delivery failure
  • Fresh items cannot be returned once accepted, except quality issues
  • For damaged/incorrect items, contact us immediately with photos

Replacement / Refund Policy

Refunds are processed only after verification (where applicable) and may take 5–10 business days depending on payment method.

Intellectual Property

All content, branding, logos, visuals, and materials are owned by Madras Tarkaari unless otherwise stated. You may not copy, modify, distribute, or reproduce any part without written permission.

Service Availability

We strive to provide uninterrupted service, but availability may be affected by maintenance, network failures, or unforeseen issues. We do not guarantee continuous operation without interruptions.

Limitation of Liability

Madras Tarkaari shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our services.

  • Network interruptions or downtime
  • Delivery delays due to external factors
  • Loss due to incorrect user details provided
  • Third-party payment gateway failures

Termination

We reserve the right to suspend or terminate your access to our services at any time if these Terms are violated, fraudulent activity is detected, or user behavior threatens platform security.

Changes to These Terms

We may update these Terms from time to time. Updated terms will be posted on this page and will become effective immediately. Continued usage of our services after updates indicates your acceptance.

Contact

Terms Questions & Support

If you have questions about these Terms, contact us:

Email: madrastarkaari2026@gmail.com

Phone: +91 95665 00294

Website: https://madras-tarkaari.web.app

Address: J114 Periyar Wholesale Vegetable Market, Koyambedu, Chennai - 600 092